Our pledge to you:
This policy covers how we Robert Douglas Memorial Home (RDMH), 51 Abbey Road, Scone, PH2 6LL, United Kingdom, obtain, use, disclose, transfer and store your data.
Our website www.rdmhome.org.uk is our official website. The aim of the website is to provide information about the home and services offered.
This privacy policy tells you:
We do not collect or store your personal information (e.g. your name or address) from our website.
We will only use any personal information provided to deal with your enquiry and will not share it with other organisations.
WHEN YOU PHONE US
We will only collect personal information necessary for us to respond to your enquiry.
WHEN YOU EMAIL US
When you contact us via email, we will retain your email and our response to it for as long as the enquiry is relevant. After this, the information will be confidentially destroyed.
WHEN YOU WRITE TO US OR MEET IN PERSON
When you contact us via post or we meet in person, we will retain your letter/postal address/personal information and our response to it for as long asthe enquiry/issue is relevant. After this, the information will be confidentially destroyed.
We may email you to alert you or to respond to an enquiry or issue. Your data will be stored for the purpose and timerequired whilethe enquiry/issue is relevant.
Under the General Data Protection Regulations, you have rights as an individual which you can exercise in relation to the information we hold about you.
Read more about your individual rights on the Information Commissioner’s Office website.
Robert Douglas Memorial Home wishes to be as open as it can be in terms of giving people access to their personal information, while being fully compliant with the confidentiality of resident’s information. Individuals can find out if we hold any personal information by making a ‘right of access’ request under the General Data Protection Regulations. If we do hold information about you we will:
Your personal information is used to ensure that appropriate care is provided by RDMH. It is also provided to appropriate support services as and when necessary to ensure they are knowledgably provided with accurate information to deliver required care and attention.
This privacy policy does not cover the links within our site linking to other websites. We encourage you to read the privacy statements on the other websites.
We keep our privacy notice under regular review. This privacy notice was last updated on 24 April 2018.
Since this policy is under regular review, you may wish to check it each time you submit personal information. You can access this policy at any time through the link at the bottom of our website.
Robert Douglas Memorial Homeendeavours to meet the highest standards related to personal information.We take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
Email us [email protected]
Telephone: 01738 551184
Or write to:
The Manager
Robert Douglas Memorial Home
51 Abbey Road
SCONE
PH2 6LL